Shipping & Returns

At Sweetlife, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. Below you will find all the information you need about our shipping and returns policies.

Shipping Information

  • Domestic Shipping (USA):

    • We offer fast and reliable shipping within the United States. Orders typically arrive within 3 to 5 business days.
    • Shipping costs will be calculated at checkout based on your location and the size of your order.

  • International Shipping:

    • For customers outside the U.S., we offer international shipping with delivery times ranging from 7 to 15 business days depending on your location.
    • International shipping costs vary and will be calculated at checkout.

  • Order Processing:

    • All orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification once your order has shipped.

  • Tracking:

    • Once your order is shipped, we will provide a tracking number so you can follow your package’s journey to your doorstep.

Returns & Exchanges

Your satisfaction is our priority! If you're not completely happy with your purchase, we offer hassle-free returns and exchanges.

  • Return Policy:

    • You have 30 days from the date of delivery to return your item(s) for a refund or exchange.
    • Items must be unused, in their original condition, and with all tags attached to be eligible for a return or exchange.
    • Please note that shipping fees are non-refundable.

  • How to Initiate a Return:

    1. Contact our customer service at support@sweetlife.com with your order number and reason for the return.
    2. Once approved, we will provide you with a return shipping label.
    3. Pack the item securely and send it back using the provided label.

  • Exchanges:

    • If you'd like to exchange an item for a different size or color, follow the same steps as above for initiating a return, and indicate the product you would like in exchange. We will send out the replacement once we receive the original item.

  • Refunds:

    • Once we receive your returned item and inspect it, we will notify you via email. If approved, your refund will be processed to your original payment method within 7 business days.

Non-Returnable Items:

  • Final sale items, gift cards, and undergarments are not eligible for returns or exchanges.

If you have any further questions, feel free to reach out to our support team We're here to help!

Thank you for shopping with Sweetlife—we’re committed to making sure you love your purchase every time!